1 About this website
This website provides information about SoWork AI and its business technology services. References to “we”, “us” and “our” mean Hero Entertainment (M) Sdn Bhd (Company Registration No. 202101022943 (1423243-K)). SoWork AI is a brand whose rights are held by Hero Entertainment (M) Sdn Bhd, subject to applicable law and third-party rights.
2 AI limitations and human review
SoWork AI uses artificial intelligence to support business analysis, reporting and operational workflows. AI-generated answers, summaries, forecasts and alerts may contain errors, omissions or inaccurate interpretations. Their reliability depends on the quality, completeness and timing of the information supplied, the connected systems and the configuration of the service.
Users must review material outputs against the underlying records and exercise independent judgment before taking action. The service does not replace human management, professional advice or required approvals. No AI output should be treated as a guaranteed fact, outcome or instruction to act without appropriate verification.
3 Professional advice and business results
Website content and AI outputs are for general information and business decision support. They do not constitute legal, tax, audit, regulated investment or other professional advice. Obtain advice from a suitably qualified professional where required.
Illustrations, demonstrations, testimonials, forecasts and statements about possible savings or efficiency improvements do not guarantee results. Outcomes vary with data quality, implementation, business circumstances and user decisions. Demonstration data may be fictional or illustrative and should not be treated as an actual customer result unless expressly identified as such.
4 Data timing and availability
References to “real-time”, “instant”, “automated” or similar features depend on the supported integrations, update frequency, system availability and agreed configuration. Delays or interruptions may occur. Unless expressly agreed in writing, alerts are not a guarantee that every anomaly or risk will be detected.
5 Website information and external services
We take reasonable care when preparing website information, but it may become outdated or contain errors. Product descriptions, pricing and availability are subject to confirmation in the applicable quotation or service agreement. Links to external websites and references to third-party products are provided for convenience and do not imply endorsement or control over their content, security or availability.
6 Trademark notice and AI disclaimer
Rights in the SoWork AI brand and associated logos are held by Hero Entertainment (M) Sdn Bhd, subject to applicable law and third-party rights. “AI” is used as a descriptive abbreviation for “artificial intelligence”. No exclusive trademark rights are claimed in the term “AI” when used separately from the SoWork AI mark.
This statement does not waive any rights that may subsist in the SoWork AI mark as a whole, its distinctive elements or associated logo. Those rights remain subject to applicable law and any conditions or limitations recorded in the relevant trademark registration. Third-party trademarks belong to their respective owners.
7 Legal limits
This Disclaimer must be read with our Terms and Conditions and any applicable service agreement. Nothing in it excludes or limits any right, duty, warranty or liability that cannot lawfully be excluded or limited. In particular, it does not excuse fraud, fraudulent misrepresentation or breach of mandatory legal obligations.
8 Contact
Hero Entertainment (M) Sdn Bhd
Company Registration No.: 202101022943 (1423243-K)
Business address: Kuala Lumpur, Malaysia.
Email: enquiries@so-work.co